Work with us!
Part Time Customer Support & Business Administrator
£14-15 per hour (dependent upon experience)
15-22.5 hours a week
Office-based in Devoran, Truro.
About us:
We’re a family business, providing dentists with radiation protection advice and support to ensure they are working safely with x-rays and we are now growing our team to meet the needs of our clients.
The role:
We care about doing things properly for our customers and are looking for a friendly, well-organised person to join the heart of our small team to provide customer support and support our wider business work processes. You’ll be one of the main points of contact for customers, handling calls and emails, keeping things moving and supporting customers from their first enquiry through to completion.
This is an ideal role for an all-rounder with a passion for customer service and process improvement. This is a niche field – no prior knowledge of dentistry or radiation is required; previous administration experience would be advantageous.
Key responsibilities:
- Answering new enquiries and support requests from existing customers
- Collecting information from customers and inputting it into our MS Office based systems (Excel)
- Issuing customers with completed documentation
- Helping with invoicing and checking payments (Sage)
About you:
- Friendly
- Self-motivated and well-organised
- Clear communicator (verbal and written), friendly telephone manner
- Keen eye for detail and accuracy
- Comfortable asking for help/checking detail
- Comfortable using email, MS Word, Excel
- Previous admin or customer service experience is helpful, but not essential
- Team player ready to roll up your sleeves and develop your knowledge and skills
What we offer:
- In the region of 15 to 22.5 hours per week – hours and working days to be discussed at interview but ideally working the agreed hours over three or more days a week
- A supportive team to work with, with all training provided
- Free on-site parking
Our values:
- We keep our promises and are trusted by our colleagues and customers
- We help people with empathy and kindness
- We believe in teamwork and are passionate about our work
- We encourage innovation and embrace change
- We deliver cost effective and efficient services
How to Apply:
Please email a brief CV and covering letter to info@completerpa.co.uk by 1st March 2026. Interviews will be held thereafter.
Further Information or Questions?
We’d be happy to discuss the role further with you. Please email us at info@completerpa.co.uk and we’ll take it from there.